July 31st, 2021
They delivered everything they promised to do! I am timeshare free now and it was such a pleasure working with my Wesley team to accomplish that!
July 30th, 2021
Wesley Financial did exactly what they advertised. Our Resolution Specialist Chelsea V. was professional, knowledgeable and valued us as a client. It may seem time consuming and extensive, but very liberating of lifelong payments. Our timeshare was canceled in 12 months: Pandemic may have hindered the timeline. Would recommend them to everyone who wants to terminate their timeshare.
July 25th, 2021
We were intrigued by the ads we heard and saw for Wesley Financial Group but were reluctant at first to trust a former timeshare salesman, afraid of another sales pitch full of lies just to badger us into paying a lot of money like our timeshare company, and then not following through, but we eventually contacted them. My husband and I are absolutely thrilled and our faith in sales people restored as Wesley Financial Group was not only able to assist us with terminating our timeshare agreement, it was accomplished in less than 2 months from the initial contact an only 44 days after being assigned to our Resolution Specialist, Erica Y. Every member of their team was extremely courteous, caring and competent, continuously in contact with us every step of the way, making us feel at ease and valued, especially Erica.
July 23rd, 2021
I highly recommend Wesley Financial Group. They are very upfront and honest about the process and guide you every step of the way. Thank you!
June 25th, 2021
After being deceived and taken advantage of multiple times by Timeshare Giant, Diamond Resorts, my husband and I realized we had to take proactive measures to protect our financial well being and mental health. We are senior citizens and believe the staff at Diamond perceived as vulnerable, easy targets. We attempted to negotiate a way out of our contract without assistance, and were not offered any resolution. We researched and found Wesley Financial Group. We felt comfortable because their philosophy is congruent with the way we conduct ourselves in our personal and business dealings. Everyone was cordial, knowledgeable, and empathetic Our Resolution Specialist, Ms. Katelynd T was exceptional. She used multiple means of communication with us, calls, texts, and emails to carefully explain exactly how the process would work. She let us know what to expect and reassured us that our issue would be resolved. Once she was involved, we immediately experienced peace of mind, as she was always available when we needed extra encouragement or clarification. We followed her directions, and now we are on our way to a future without the stress of this insurmountable financial burden. Wesley Financial Group gets results!
June 22nd, 2021
From my first visit to Wesley checking the company out I have been treated as a person they care about. They develop a plan, review everything with you then put the plan in motion. Sara L was my final rep and she was outstanding. The only negative is with Covid I did not get to meet her in person.
June 22nd, 2021
What I liked about Wesley Financial was their customer service. They are with you every step of the way. You will be given tasks they want you to do and if.you do your part and bear with patients and at times long suffering you will get through this.
June 22nd, 2021
I don’t know what I would have done without the help of Wesley Financial Group. I was discouraged, desperate and all out of options. I could not believe how kind and compassionate the entire staff was. Wayne was my main point of contact and he was the most caring person I have ever worked with during such a difficult time in my life. He and his staff went above and beyond to make sure my girls and I and would be able to have a promising future. I don’t know how to thank them enough.
June 17th, 2021
There are not enough words to express my delight with the help I received from Wesley Financial Group. I had been tricked and lied to about a timeshare and had been trying to get free from it for years. The woman helping to guide me through the process of getting rid of the timeshare was compassionate, professional, and just plain nice. The upfront cost of assistance might at first seem high, but the work they put in and the money I am now going to save for the rest of my life and the lives of my children (who would have had inherited the timeshare money sinkhole) make the cost of help from Wesley pale in comparison. I can't express enough how grateful I am for this service and the quality way in which it was performed.
June 16th, 2021
The Wesley Financial Team is wonderful, we bought a timeshare that we thought would make our traveling so relaxing and wonderful. Instead they turned out to be more stressful and costly than I could imagine. The team here was able to fight for us to get us out of this timeshare (Diamond Resorts). We would recommend them if you too are finding yourself involved with a bunch of con artists. Don't be like us and spend money that could of been used for our retirement. Thank you again for all your help Wesley.
June 8th, 2021
They were absolutely wonderful! They kept their word, they were very steady and moved forward all the time, and it was very little stress to us. Thank you Wesley, you are Lifesavers
June 6th, 2021
I would like to say Wesley Financial has met all my expectations. Brittany L has done an excellent job for us. She has been very professional and pays exceptional attention to detail. She was genuinely concerned about meeting our expectations for our exit from our timeshare. I appreciate the timely manner with which made it happen for us.
June 1st, 2021
I reached out to Wesley Financial Group (WFG) for help to get rid of my timeshare from Festiva. I worked with Brittany L in the resolution department. She was on top of all the correspondence I received and assisted me in getting a mutual release agreement. She was a tremendous asset to guide me through this process. I would highly recommend this company and in particular, Brittany L.
May 27th, 2021
All of the Wesley associates were very caring and helpful. Any time we had a question, Jordan was right on top of it. He would contact us periodically to make sure we were kept informed of where we were in the process! He was amazing to work with! Thank you all for a great job! Well Done!!
May 26th, 2021
We had tears of joy in our eyes this morning when our Wesley Representative, Mersiha, called to give us the great news that Marriott has agreed to terminate our ownership! Yippee, a huge weight has been lifted, thanks to Wesley Financial! We are grateful to have found this company; they were always in touch, keeping us posted every step of the way. If any company can deliver the goods, Wesley can. Awesome!