November 23rd, 2020
I've been completely satisfied with the coverage from Omega Auto Care. I got a free oil change as well as $100 to the replacement of my battery when I needed a replacement. Customer service has always been fast, friendly and reliable.
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November 23rd, 2020
Have made one warranty clain thus far. Omega was very prompt and accurate in answering my questions and explaining what's covered. Mostly they worked directly with my service provider.
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November 23rd, 2020
Easy to have promised, free oil change coverage applied. Went well.
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November 20th, 2020
I had a window motor blow out and it was all fixed within a week. The dealer ordered the part and Omega Auto Care covered the bill.
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November 20th, 2020
Their pricing is very reasonable. After signing up, everything has been done as expected. I went in for an oil change and submitted my form. I received my check in about four weeks.
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November 20th, 2020
Their customer service is great at helping me. I have used them to get my oil changed
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November 20th, 2020
I've used my warranty a few times and every time that I have it's been great. If I've had an issue with my vehicle it's been covered and taken care of. Their customer service is pretty good other than waiting a long time to get through to them.
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November 20th, 2020
I originally started with their policy because they did a promotion where you could get three oil changes after signing up with them. I think it takes a little while to get reimbursed when you have your car fixed. I understand that it might take a little longer due to COVID-19, but I still think they should put more attention to getting people paid faster.
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November 20th, 2020
They are very prompt in resolving issues in their customer service department. I have liked using the Mechanic's Choice portion of our warranty that reimburses us for some of the cost for battery replacement and oil changes.
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November 20th, 2020
Customer service makes sure I get the service needed. They even talk to places I've been to to make sure everything was covered. One time I needed an oil change and went to a place that said wouldn't cover under my warranty. I called Omega and they helped me find a place that would accept them. They made sure I had an appointment scheduled and everything before I went in. They eliminate confusion and make sure everything is being taken care of.
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November 20th, 2020
I like everything about Omega Auto Care except for how long it takes for reimbursement. If you pay out of pocket and do reimbursement it can take up to two months to get a check.
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November 20th, 2020
They provided everything they said they would. I've used them for oil changes and maintenance reimbursement and they have always been easy to work with.
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November 20th, 2020
I was able to use the insurance to get my oil changed and it all worked out successfully. They paid for almost all of it. I was having an issue where each month someone would constantly be calling me asking if I have the insurance and I kept telling them I had them and hadn't cancelled it yet.
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November 20th, 2020
Omega Auto Care gives good service. I've had no problems with getting anything they've offered me. Once I got an oil change and had no problems getting it done, they took care of it. They have a really good extended warranty and give you extra free things along with it.
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November 17th, 2020
Whenever I need to call their customer service, they answer my questions thoroughly.
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