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Connor F

October 28th, 2021 | Hernando, MS

ADT Home Security is a great security option. I have used the motion sensor and door alarms and they work very well. The battery lasts a long time and you only have to replace once every 3-4 years. The prices are average for security and the installation is fairly quick.

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Colorado

May 15th, 2021 | Brighton, CO

ADT is like any other company. Out to make money. I have had no problems with my system or customer service. They do charge higher prices than other companies. Some of the bad would be, A tech has to come out to upgrade any part of the system including door or window alarms. The cameras have a great picture. They do time out bout every 2 min. Always have to click play. READ WHAT YOU ARE GETTING INTO BEFORE YOU SAY YES. They do have a contract. The equipment cost seem high to me. The good would be its nice to know that if a fire or smoke break out the alarm will sound and fire dept will show up. Same with police if someone tries to break in. Its nice to know someone is calling the police. Now if the police show up before the person finds out what kind of guns I own is yet to be tested. As of this post I have no problems with ADT. Just do your homework and read the small print.

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stu

October 14th, 2020 | Boulder City, NV

I just had Jeromy of ADT here in Las Vegas just install my system. Extremely knowledgeable about everything. Polite, non pressure let me see all the options available. Walked the house showed me all the potential areas and what would work. Gave me all the discounts available and installed what I wanted and only needed. $87.oo extra for everything. And yes it was $27.99 per month. There was a $7.00 BS fee that the city of Las Vegas gets but that not a ADT fee. I guess it depends who you installer is and how knowledgeable he or she is. Jeromy was the total professional and knew his stuff. I could not be any happier than I am. ADT has surpassed my expectations. If in Vegas make sure you ask for Jeromy.

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Kim

July 29th, 2020 | , NC

I have had ADT to monitor my home since 2015. This is a great monitoring service. They have great customer service and their IT department is great as well. The only 2 problems that I have with them is the security cameras go offline easily and when customer service can't get the camera back online remotely they have to send a technician out. This happens about 3-4 times a year. Also they seem to raise their prices anywhere from $4 -$6 a year. Otherwise a great home monitoring service. I will continue to use them.

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Sharon Battula

April 7th, 2020 | Aurora, CO

Works great, never had any issues after installation - made me and my family feel safe and secure

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Logan Hudson

March 7th, 2020 | Norcross, GA

ADT has protected my family from break ins twice. I am thankful for the quick responses and care from the staff. The product is worth the price.

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G Nicholls

January 1st, 2020 | Bryan, OH

We've had ADT for 11 years and found them to be a very reputable When we first signed up we had a few disappointments regarding some of the incentives the local dealer promised. They never followed threw. The company though has been there for us and came several times to check out a problematic sensor on an office door in the barn. A new battery and some adjustments and we were back in business- no charge

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Eric Wilkinson

December 4th, 2019 | Herriman, UT

Sleep better at night knowing your home is safe. ADT is a great company. Their equipment is durable. Customer service is top notch.

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Bruce B.

November 30th, 2019 | Coatesville, PA

It has been a perfect experience with now ADT. Our original system was installed by Protection One by the former owners. It was a great system. Now the push button terminal failed earlier this year. An ADT tech installed two new touch screen terminals, one at the front door and one in the bedroom. They are wireless and function perfectly. We were given the option for either another push button terminal (NEVER) or the new touch screen. We did make the correct choice for touch screen. We are perfectly satisfied with old Protection One and now ADT. The monthly fees have increased, of course, with the hi tech touch screens. We expected that. We have always received prompt and courteous service from ADT.

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Maria M.

November 29th, 2019 | Marlboro, NJ

I have had ADT since May 2018. I've never had a problem with them. I had to call to change my number when i switched cable company. They came & switched it. I've had good customer service experience. Alarm went off because I entered wrong code n they called asap. Very satisfied.

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Don Boren

October 7th, 2019 | American Fork, UT

They provide good service, but I wish they would provide free/inexpensive upgrades to their equipment. The system we had grew out-dated in a few years. It worked but was very low-tech compared to newer systems

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Alyssa Boren

October 6th, 2019 | American Fork, UT

When I lived with my grandmother she used ADT and I always felt safe and it was easy to figure out how to type in the codes.

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Amy Boren

October 3rd, 2019 | American Fork, UT

I grew up in a home that had an ADT alarm system and I always felt safe. It was easy to set and they responded promptly when needed. They were great!

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Ted Johnson

September 30th, 2019 | Pleasant Grove, UT

ADT has been easy to install, I am able to log in and out easily and turn it on and off and do not have alarms tripped. They have given me the peace of mind to know that my home and family are safe.

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kristin Gneiting

September 11th, 2019 | Pleasant Grove, UT

I have been pretty happy with our alarm ADT-Monitored Security system. Our package is around $30 a month and it comes with a 6 month Money Back Guarantee. We have window sensors, door sensors, and motion detectors as well. We have 24/7 security monitoring which gives me a secure feeling when I go to sleep at night. For a dollar a day you can't beat that!

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