November 4th, 2019 | South San Francisco, CA
We have been a customer for years, because we had it during their first stage of marketing....and until now we are with them. We are now paying only $19.99 a month, because this our 3rd time to renew it. Our only problem is when the sensors are out battery, then you need to change it by yourself. Other than that, the security package is beyond our expectation.
July 2nd, 2019 | Escondido, CA
I have had ATT Digital Life for 4 1/2 years. I have had no major equipment failures, just an exterior camera replacement after a couple of years. Customer service has been good, wait times of around 5 minutes most of the time, occasionally longer. Some of the issues have been resolved remotely, but when the technician did have to come he was very professional and knowledgable, fixed the problem every time, mostly adjustments or resets. Home appointments have been available within a day or two. I have not experienced any of the rudeness or problems that other reviewers have reported. Our system has worked well for us.
June 20th, 2018 | Franklin, TN
We have had the service for three years now. Not one problem of what I have been reading. I set it and forget it. Customer service I have called once on how to do a check and got my answer and that was it. Sorry for the rest of you.
January 3rd, 2018 | Riverside, CA
We have had AT&T for a few months now and have not had any problems with any of the equipment including the camera Not to expensive compared to some of the others and I like being able to activate and de activate with my I phone and to check the camera with my phone also
December 14th, 2017
My husband and I recently purchased AT&T digital life house alarm and from what we have experienced so far we like the system.
October 31st, 2017 | Ogden, UT
Quick response time & super handy app! We love using the app on our phones to control the thermostat, lights and front door lock, it's been so convenient. And when we accidentally set the CO2 alarm off, we got a call within seconds to make sure everything was okay.
August 27th, 2017 | Thousand Oaks, CA
I've had system for over 3 years. All wireless works like a charm. Customer service which I have not called many times is great, always courteous and informative.
August 17th, 2017 | Vancouver, WA
We have had the system installed for almost 2 years and it has worked as expected. Everything is wireless, so the installation was relatively simple. We have had to replace one window sensor and have another one reset twice. Simple to operate, but make sure of your local requirement for a permit. We found this out only after our large dog set the system off and the police came to the house.
August 16th, 2017 | Wheaton, IL
Great system. Have cameras, thermostat, smoke/fire/co sensors, water sensors, power door locks. Works great
August 12th, 2017 | Wheaton, IL
we have not had any problems with the system works fine with our iPhones