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Arooj Naeem

December 11th, 2023

Choosing Guardian Protection for my home security has proven to be a reliable and secure decision. The advanced security features, including motion detectors and door/window sensors, provide a comprehensive defense, and the 24/7 professional monitoring offers peace of mind.

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Meghan Watts

December 8th, 2023 | Hockessin, DE

The service technician, Betsy, is 5 star. We’ve been customers for a long time but ran into some technical issues as the system aged and ultimately needed an upgrade. After Betsy came out for the initial service call, she immediately identified the problem and implemented the steps to get us back on track seamlessly.

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Patricia Robison

November 30th, 2023 | Austin, TX

As we have had Guardian as our home protection for many years, we are always happy to have Chuck N as our technician. Yesterday again proved what a valued employee he is of Guardian Protection and to us. He came to upgrade our system and assist with a window issue. He discovered that more than 90% of our windows were in the same zone therefore making it difficult to pinpoint the faulty sensor. He corrected this and now the windows are separated into their own zones. As we had new windows installed, two windows didn’t match the original sensor locations and therefore the technician who attended to our new windows left two wires basically dangling across the window. Chuck took the time to remedy that situation, which we greatly appreciated. Congratulations for hiring such an exemplary employee with a work ethic not often seen today. We are extremely happy with our upgrade and especially about having Chuck making things right again. Thanks again Chuck, we so appreciate you!

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CC Legendary

August 8th, 2023

I really loved having them for a home protection service! They were very attentive, if you didnt get that code in, they were calling! I completed a 5 year service plan with them and am thinking of renewing my contract.

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Mother of Justice

July 17th, 2023 | Upper Marlboro, MD

The Service Technician who came to replace our CO detector & troubleshoot the doorbell camera was excellent.

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karen coleman

July 13th, 2023 | Perkasie, PA

Guardian fulfilled all of our needs. We switched from another company, love the guardian products and app. Our installer (Betsy) was amazing, on time, and very professional! I would highly recommend, both guardian and Betsy!

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Karen Ferrari

May 16th, 2023 | Kennett Square, PA

I am writing to commend Denise N - who was my Technician today for Guardian Protection. Denise was prompt, professional, and very personable. She fixed my problem and also gave me advice going forward about how to best use my alarm system. She was extremely knowledgable and helpful. Denise made sure I thoroughly understood my system and what she fixed in particular. She was a pleasure to work with and I am very impressed with the service she provided. Thank you so much Denise and Guardian.

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Gerard SATRE

April 12th, 2023 | Bala-Cynwyd, PA

The Guardian Protection representatives over the phone, although always polite, could be more proactive. I have been a Guardian Protection customer for 20 years and none of these customer representatives offered me to buy an upgrade to my system for instance. A technician informed me of the availability of this upgrade and installed it in my house. So, for an outstanding service ask for Betsy. Best regards

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Crystal

March 31st, 2023 | Batavia, IL

My Mom has Guardian and it works great! Having protection for her keeps my mind at ease! I know I don't have to worry when I'm not there! Great customer service!

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Johnny Sigmon

February 23rd, 2023 | Cumberland, MD

Thanks Guardian protection for making me feel good that my parents are safe with you guys keep up the good work and keep making people feel safe.

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Elizabeth Dunn

February 11th, 2023 | New Castle, DE

I had technician Denise visit at my house twice. Her first visit was very professional. Called Guardian for service and Denise was the tech again. So happy when I saw and knew who she was. Her knowledge and professionalism was wonderful. If service is needed again, I will be requesting Denise again. E. Dunn

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Elisa

February 8th, 2023 | Miami, FL

Good customer service, genuine company. Missing some bells and whistles, but overall sold company

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Veronica Thomas

January 29th, 2023

Joelle in Customer Service Technical Support is absolutely wonderful. She was extremely professional, patient and kind while assisting me with changing batteries in my smoke detector. The more frustrated I became, the calmer she became while continuing to provide me with suggestions for fixing the problem. She absolutely deserves a raise and promotion for putting up with me. Great customer Joelle. Thank you!!!

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Marycruz Cuellar

January 18th, 2023 | Floresville, TX

Excellent customer service. Very punctual. Professional and tech savvy. Will highly recommend.

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Shannon Adair

December 9th, 2022 | Indianapolis, IN

Great customer service, would highly recommend!

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