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Mark

February 11th, 2020 | Montgomery, AL

unlike other alarm companies Link Interacitve lets you see all the detailed info for each alarm product before you buy. Very difficult to install. After a month of many support calls trying to figure out how to install and some defected products it is working well now.

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SkylarPickens

January 24th, 2020 | Houston, TX

The greatest home security around. Helps me make sure my family and i are safe at all times! Very easy to set up and the people who came and set it up were very respectful on showing me how to work it!

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Kevin

August 13th, 2019

Very friendly and helpful. Almost always answer the phone, and if they don't, they call you back promptly.

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Deb Salyers

August 13th, 2019

Very positive on all levels. Customer service has been consistently excellent.

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Andrey

August 13th, 2019

good, always respond in timely manner , never had a problem for 3 years

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Andrew Boss

August 13th, 2019

Great. Directions manual needs to be updated

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Ruth Anderson

August 5th, 2019 | Long Beach, WA

Friendly and knowledgeable customer service.

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Dr. Jonathan Preiss

August 5th, 2019

They are responsive to my concerns and they are cost effective.

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Gary D Buller

August 2nd, 2019 | Jacksonville, AR

The guy I talked too was very informative and friendly and appreciated everything he told me, but decided to not make a change right now

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Thomas Garrigan

July 30th, 2019

Helpful overall, haven't needed too much yet which is good. I do have a question about response times. From the time an alert is generated, how quickly is the appropriate party (Fire, EMS, Police) notified and dispatched? If i don't respond to a call or text and neither does the secondary contact (my wife), how long does it take? Also, if we push the "Panic" button on the app, does that prompt a call/text verification or immediately dispatch the authorities?

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Rose Gundersen

July 30th, 2019

Trouble-free, user-friendly and very reliable. Customer service is excellent. I am very satisfied.

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Alwyn Codrington

July 30th, 2019

Positive, helpful, always available to answer questions.

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James

July 30th, 2019

Customer service is excellent. Very responsive and helpful. The system is very functional and works well.

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Mary

July 26th, 2019 | Rochester, NY

Customer service is very detailed and the system is affordable.

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Beverly

July 26th, 2019 | Phoenix, AZ

Being able to control the system through the app is great. If I need anything, I can just chat with them 24/7. The only problem we had was some difficulty setting it up.

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