February 11th, 2020 | Montgomery, AL
unlike other alarm companies Link Interacitve lets you see all the detailed info for each alarm product before you buy. Very difficult to install. After a month of many support calls trying to figure out how to install and some defected products it is working well now.
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January 24th, 2020 | Houston, TX
The greatest home security around. Helps me make sure my family and i are safe at all times! Very easy to set up and the people who came and set it up were very respectful on showing me how to work it!
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August 13th, 2019
Very friendly and helpful. Almost always answer the phone, and if they don't, they call you back promptly.
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August 13th, 2019
Very positive on all levels. Customer service has been consistently excellent.
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August 13th, 2019
good, always respond in timely manner , never had a problem for 3 years
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August 13th, 2019
Great. Directions manual needs to be updated
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August 5th, 2019 | Long Beach, WA
Friendly and knowledgeable customer service.
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August 5th, 2019
They are responsive to my concerns and they are cost effective.
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August 2nd, 2019 | Jacksonville, AR
The guy I talked too was very informative and friendly and appreciated everything he told me, but decided to not make a change right now
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July 30th, 2019
Helpful overall, haven't needed too much yet which is good. I do have a question about response times. From the time an alert is generated, how quickly is the appropriate party (Fire, EMS, Police) notified and dispatched? If i don't respond to a call or text and neither does the secondary contact (my wife), how long does it take? Also, if we push the "Panic" button on the app, does that prompt a call/text verification or immediately dispatch the authorities?
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July 30th, 2019
Trouble-free, user-friendly and very reliable. Customer service is excellent. I am very satisfied.
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July 30th, 2019
Positive, helpful, always available to answer questions.
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July 30th, 2019
Customer service is excellent. Very responsive and helpful. The system is very functional and works well.
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July 26th, 2019 | Rochester, NY
Customer service is very detailed and the system is affordable.
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July 26th, 2019 | Phoenix, AZ
Being able to control the system through the app is great. If I need anything, I can just chat with them 24/7. The only problem we had was some difficulty setting it up.
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