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Glenn

July 20th, 2018 | Youngstown, OH

Anytime I need something there has been a person there. It's easy to use, very user friendly. They do need to update the app and make it more user friendly though.

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Jacob

July 20th, 2018 | Nitro, WV

I think the merchant prices could be a little bit better, but the system is secured and has the best value.

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Mallory

July 20th, 2018

The only reason I wouldn't give this 5 stars is that you have to plug in the security system instead of it being wireless. But, I am pretty satisfied so far.

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Mahfoud

July 20th, 2018

Whenever I have needed them, they are up and ready to help me. Their equipment is good as well.

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Anonymous

July 20th, 2018

I haven't had any issues with the installation process, they were very helpful in helping me get the sensors installed. I don't have any issues with the wireless portion, it works fine.

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Mcdaniel

July 20th, 2018 | McKees Rocks, PA

The sensors that stick on come loose, I just put them on in April and they're not sticking really well.

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Jackson

July 20th, 2018

It's all very self-explanatory, affordable, and they have a lot of products.

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Sanders

July 20th, 2018

The thing that I don't like is that is takes around 45 seconds for the alarm to activate. That gives someone 45 seconds before the police are notified that there was a break in.

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Beatty

July 20th, 2018

Every time I call in they have been right there right away. I haven't had an issue that wasn't perfectly resolved. I never have any issues with the equipment, it's good quality. I recently had a chance to go with another company and I called them to have them come out and re-negotiate my contract and extended it.

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Marshall

July 20th, 2018 | Torrance, CA

They sales and support staff are excellent, they're always in direct communication. The equipment is easy to work with, it's convenient and interactive. They gave me everything they promised, and it was delivered on time.

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Maldonado

July 20th, 2018

Your calls are answered promptly and if you need assistance they have an online chat where they respond quickly as well. It's easy to install, you can do it yourself and it takes the hassle out of having to schedule someone to come do it for you. Whenever I have issues they are very quick to respond and are very helpful.

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Sharon

July 20th, 2018 | Chesapeake, VA

Protect America was cheaper than other companies. The device gets constant feedback, so if anything'g going wrong it's accessible to technical support. My favorite feature is that it has a voice when people go in and out, or whenever you call.

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A

July 20th, 2018 | Concord, NC

I think it's mobile, so if I moved back I could take it with me. They are responsible, and I haven't had any problems.

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George

July 20th, 2018

They answered all my questions and they did a step-by-step walk through. They help me once a month when I do my testing and walk me through that as well. They're always there when I need them, and I am very satisfied with them.

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Mark

July 20th, 2018 | New Smyrna Beach, FL

It does what I need it to do and anytime I have had a problem it has been taken care of right away.

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