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Erica Nalbone

August 20th, 2019

5 star review - I have previously rewieved PA negatively as they were not complying with reading our military orders in a location in which their services did not extend, causing us to pay for an unused service. However after my review, Protect America has contacted me privately and has cancelled my services. I am VERY pleased with my most recent customer service experience and would consider restarting services if in a location that is not military housing. Thank you Protect America for listening to my comment!

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Marvin L. McKie

August 16th, 2019 | Littleton, CO

Seems to be a good sound product along with good customer support

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Kerri Johnson

August 16th, 2019 | Radcliff, KY

Easy installation, knowledgeable representatives, helpful

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Jessica

August 16th, 2019 | Hobart, IN

They're fair, friendly and quick to respond

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Jean / Cornelius

August 13th, 2019 | Marietta, GA

The company has the customer's interest. The technicians are very helpful and go out of their way to make sure the customer is satisfied and that everything is working properly. The security equipment is easy for the user to hook up. It is pretty straight forward, reliable, and affordable.

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Rosa

August 13th, 2019 | Indianapolis, IN

Protect America has really good equipment and it was really easy.

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Tammy

August 13th, 2019 | Louisville, KY

The lady was very patient helping me. I can call them anytime. It was easy to install. I hope they keep doing a good job.

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Bonnie

August 13th, 2019 | Warrior, AL

Cheaper than the competition and the same quality. They are really prompt and they can answer all the questions I have about it.

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Jessica

August 13th, 2019 | Marianna, AR

The only problem I have with Protect America is when you go online to chat with somebody, they give you a time that they'll be with you and it doesn't happen. Other than that, I like it. The service I get is excellent. I haven't had any problems with the system. The alarm covers my windows and doors and I feel safer with it.

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Giselle

August 13th, 2019 | Mercer Island, WA

They've been great so far. It is easy to use and easy to put together. They have motion sensors and I love that. I feel confident and safer because of the quality of the service. They're friendly. They care and listen. They really wanted to build the right security for our house.

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Gerry

August 13th, 2019 | Athens, AL

I feel safer with protect america. They are helpful and courteous.

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Ralph

August 13th, 2019 | New Berlin, NY

One thing they could improve is the cameras. It is priced well and when I call, people answer my questions. Customer service is always available.

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Michael

August 13th, 2019 | Lexington, SC

Seem like they are a reliable company. I've never had the system go down. They are using newer technology than their competitors. I am paying the same amount to get the new equipment. It is really easy to use, they have a mobile app, which is really convenient.

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Souvanh

August 13th, 2019 | Liberty, MO

The price was right and it is easy to set up. Everything is self install. There is one motion sensor that I don't like.

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Christopher

August 13th, 2019 | Castroville, TX

I was able to get window and door sensors for every window and door in my house so I can be secure when I am in the house or away. The equipment is not as nice as ADT but the price is definitely cheaper so there is some value. The portable key fob is definitely cheaply made. Customer service is excellent. They listen to what you need.

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