October 10th, 2019 | Satsuma, FL
I have been with SafeTouch since 2006 and they have always been there when I called and took care of my problem right away either by phone or sent a technician out. Replace batteries as needed and when I moved they sent someone out and took the equipment and moved it to my new location. They just recently replaced my panel. I have had a few times that I have had to wait over a week to get someone out. But I would recommend them to all my family and friends.
January 22nd, 2019 | Tallahassee, FL
So far so good. Ive had the system for over 2 months. I have not experienced any issues and the peace of mind I get at night while I sleep makes it worth it to me. I wouldn't trust DIY systems as they are targets for burglars and not worth it. I spend $46 a month which includes camera monitoring, my smart home features and some great equipment. ADT has long term contracts as well so while I didn't want to sign 36 months either, I knew for a legit system I would need to regardless with safetouch or elsewhere. Safetouch service has been prompt and effective for me so far!
August 26th, 2017
Having a live person from anywhere in your home to talk to is very reassuring. If you are unable to call for help they can. Within 90 seconds average.
March 13th, 2017 | Oviedo, FL
Excellent customer service, dependable, and when a monitor would malfunction they were their to fix it the next day. Never a charge for replacing a failed monitor. I recommend Safe Touch to my friends and family.