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Ruth

December 15th, 2018

I have already recommended it. My husband died and I saw it on TV. They're always there and call me when I even accidentally push the button and they call say from okay and they answer all my questions. In the middle they do call back but I don't like that I can't talk to them through the device on my wrist or my neck.

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Selicitas

December 15th, 2018

Well it's actually for my mother for she's older. When she hit it you guys respond right away, we know it works. I think its a good system know that is there to respond right away in case you need help.

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Cheryl

December 15th, 2018

It accidentally went off one night when I was shopping and the person came on right away and asked if I needed help and I said no it was an accident but is really good to have because the fallen several times as a senior before I had the medical guardian and so now I'm more confident since I live alone. I like it because its small and the device is not too large. I like the ability to pay every three months or a year or every month I think it's nice to have the option I pay mine quarterly.

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Patricia

December 15th, 2018

It's easy to use. I liked the price and that the calls were all answered in United States. They've been very helpful with anything that we've asked them.

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Ken & Kathy

December 15th, 2018

They explained everything to where we could understand, and they were just really nice people. You need internet service and we're in an apartment and it's kind of sketchy from time to time via internet.

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Elizabeth

December 15th, 2018

Doing my research, it met the that most of my needs to help with safety and protection for my mom so that's why I went with them. They are extremely easy to use, lightweight, durable, water resistant, and blend with her attire so it's easy to keep them on. With the initial receiving of the device and set up, customer service was extremely helpful went over every step of the process with me and reassured that everything was in working order and such.

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Jimmie

December 15th, 2018

They're very prompt and they're courteous and they sincere and sympathetic. It works and we have to monitor where it you can travel with it and I appreciate the fact that wherever he goes he is covered.

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Helen

December 15th, 2018

I know that they are there when I need him and I know I get feedback if I need help. I know that if call them or push my buttons they were answer me. I know if I fall on the outside of my house it's still working and I could call them from my cell phone and still get them. It works pretty good, I have bumped a couple of times and they have called me. I saw it on a television commercial and my family thought that I did it once since I live alone.

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Anonymous

December 15th, 2018

The few times I've called they've been very responsive. I saw it in Consumer Reports and general reviews online made me choose it.

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Anonymous

December 15th, 2018

A friend referred me, and I looked it a couple of others. I called the major one they how with me put on the phone and that was one reason I didn't go with them as soon as I made in query. This one must have called me five times a day for two weeks the whole medical garden didn't do that so I was pleased with that. When I tested it they've responded very quickly.

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Dorothy

December 15th, 2018

The device is so handy. I can wear it when I take a shower and when I go outside.

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Rebekah

December 14th, 2018 | Kirksville, MO

The time when I accidentally hit the button they were right on the ball to find out what was going on. I had some issues with the battery charging up and they called me back immediately to find out what the reason was. The button on the device is a little touchy.

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Clarence

December 14th, 2018 | Gardner, KS

The customer service has been very good to talk to and help us.

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Katie

December 14th, 2018 | Hermosa Beach, CA

They are very willing to help and easy to get ahold of somebody. They are always very helpful. My mom had one incident where the fall detector was accidentally set off and somebody had come on right away to ask her if she needs assistance. I have tested the device once and my sister has tested it and every time somebody comes on right away.

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William T

December 14th, 2018 | Ben Lomond, CA

The customer service was very responsive and the equipment and everything was pretty clear on how to use it.

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