September 10th, 2023 | Overland Park, KS
good response. friendly and courteous. trees it as a real emergency
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September 5th, 2023 | Covington, VA
Always there for us when we press the button.
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September 5th, 2023 | Columbus, OH
Easy to set up, test and use. Friendly rep who quickly fixed minor problem when tested system. Annual payment plan is a plus.
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September 5th, 2023
Great customer service. My husband is comforted to wear his necklace and so am I. Called to test the device and received an immediate response. Thank you!
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September 5th, 2023 | San Diego, CA
Liked the fast response and the quick understanding that the call was not for an emergency.
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September 1st, 2023 | Seal Beach, CA
I feel more secure with my One Call Alert device. I have gotten a quick response on accidental alerts and tests. When I have called for assistance finding my device or with questions, they answered quickly and were very knowledgeable and friendly. I also made my original decision to go with this company partly because of the difference in the sales approach by your company as compared to others. They did not highly pressure me to make an instant decision.
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August 30th, 2023 | Seneca, SC
We have had several false alarms. Accidently pressed button or dropped necklace. One Call response was quick and cancelled our alarm as we requested.
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August 26th, 2023 | Edwardsville, IL
I was impressed with the immediate personal contact and advice in ordering the best device for my mom. When I needed to make a change, it was handled immediately and without a cost to me. The agents i talked to were both so polite and friendly and helpful, and so easy to understand! Thank you!
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August 25th, 2023 | Hilliard, OH
I like that you can designate the people who get alerts when there is an incident. I also like that it specifies whether the alert is a test, a non-emergency, or an emergency issue. We've been very happy with our One Call Alert Device so far!
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August 7th, 2023 | Summerville, SC
I’m not sure because I haven’t had to use it. Thankfully,of course . Have tested and that went well. Betty
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August 7th, 2023 | Waianae, HI
I like that they contact my dad when his pendant is triggered. So far it’s only been for accidental triggers but it’s good to know that they’re there if he needs them. I like that I’m notified by email and text and I’m able to add my daughter to the contact list.
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August 2nd, 2023 | Poland, ME
I accidently called one call alert when I first received. the person who answered was very nice and told me it was not a problem. All the things I got has been set up and all I do make sure I do not set it off.
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August 2nd, 2023 | Watertown, WI
It works fine when I test it. Haven’t yet had any opportunity to use it for an emergency
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August 2nd, 2023 | Littleton, CO
Very happy with the product I feel safer going to work and knowing that if anything happens to my mom she is able to get help immediately, she can't see well and hear well so I like the fact that e everything she needs is right there on her no system where she has to be standing close to a speaker. She can hear everything someone is saying through the alert mechanism around her neck.
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July 25th, 2023 | GA
Great service , everyone has been very helpful and polite when they are called.
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