October 24th, 2020
My mother uses both her necklace and the care givers have use of the emergency button. It is simple to use and to set up. The sales rep was very knowledgeable and transparent. As a customer I felt I had what I needed to make an informed decision.
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October 24th, 2020
I feel comfortable that my dad is safe because they are quick to respond.
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October 24th, 2020
They’ve been very good. It is working fine, the person came on. The equipment seems to be good.
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October 24th, 2020
I like the whole system. They were right on the ball when I pushed the button. They were really helpful.
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October 24th, 2020
The quality is great. I have the wristband. I don’t like that I have to carry an additional item but they are always there and wonderful with customer service.
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October 24th, 2020
This is the first time I’ve purchased any service like this and they made me feel comfortable about what I was doing. They were very knowledgeable and reassuring. I like that the have the option as opposed to just a necklace. I tested it to make sure it was working.
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October 24th, 2020
They are quick to respond when I hit the button, which I have done a couple of times accidentally. The only thing I dislike is having to remember to take the monitoring device each time I go.
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October 24th, 2020
When I called for services, they were very helpful. It seems to work fine and it is easy to use.
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October 24th, 2020
We received One Call Alert within 3 days. I had to wait for 3 months for Medical Alert to send one. When she was in the hospital, she lost it and Medical Alert never replace it, that is why we called One Call Alert. It went through when we tested it. Customer service walked us through it. They have been great.
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October 24th, 2020
Every time I leave the house I test it, so probable weekly. I like the mobility of it though it don’t like the amount I have to wear to go out. Still they always respond quickly. Everything is nice.
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October 24th, 2020
Much, much more secure with One Call Alert. The company is prompt. I appreciate that they respond to anything that is questionable. The service is unbelievable. They were on the phone with me and took care of me. I got the proper treatment. I could not have asked for a better experience.
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October 24th, 2020
When I tested the device, it worked fine. I didn’t have any problems testing it. I don’t have any problems getting them to answer my questions. I get what I need taken care of right away.
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October 24th, 2020
They were very helpful with the initial set up. I like the convenience of the device.
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October 24th, 2020
Customer service is good. The medical alert device is reliable. I would recommend them.
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October 24th, 2020
I like everything about one call alert. They have answered all my questions and done what needed to be done.
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