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Kylam

July 16th, 2019 | Vista, CA

Haven't run into any issues with the equipment - so far it's running well. I had to check on their installation work and constantly monitor. They want to run the conduit right above my living room and it would be ugly. So I had to ask them to route to the top of the roof so it's not visible. That's the only thing I didn't like about it. I'm glad I caught them before they did that. A while back I received an email that said my bill was going to increase from $105 to $157 - when the contract said I would only have a 2% increase annually. So I called the rep, and the rep said that the price was wrong. I asked SunRun to confirm and they said they don't know how the $157 got sent to me, but they didn't want to confirm the new price of $107.

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Lisa

July 16th, 2019 | Pismo Beach, CA

We liked the representative that came to our house, he gave good and clear information. The customer service representatives are also good workers and communicate and do an effective job. The equipment is performing quite well and is holding up fine, so it seems good and solid.

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Alex

July 16th, 2019 | San Marcos, CA

Prices are probably a little bit higher than some others but once you factor in everything I am quite impressed. Everything was finished extremely well, I had a neighbor put in solar form another company and that took as long as a week. They are very attentive and dealt with an issue with out homeowners association promptly. There are some glitches in the app and it's not really up to date but everything I purchased was state of the art.

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Frank

July 16th, 2019 | Diamond Bar, CA

Living up to my expectations. The sales people were very professional and very clear.

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Rosemary

July 16th, 2019 | San Diego, CA

Using SunRun is a very easy way to get into solar. Installation of the system went well - just as expected. Some questions that we had were never quite answered with the company. We had one and nobody ever got back to us.

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John

July 16th, 2019 | Chandler, AZ

Installation was done quickly, neatly, and effectively. Out next door neighbor got a different company and they were horrible and I could see all the problems. Compared to what we have heard about other companies, Sunrun is the best.

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Samuel

July 16th, 2019

The only problem I have is the length of the time I have the system; twenty years is a long time. Everything went smoothly with installation.

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Gary

July 16th, 2019 | Perris, CA

Some friends of mine had it on their house and when I saw it I decided to install it and am very happy. They seem to be working fine.

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Jose

July 16th, 2019 | Fresno, CA

Sunrun has been very responsive. The installation was nice and smooth, it only took about one day. The equipment runs well, we had a couple of issues but someone was able to run those details and now everything is going perfect. I like that is backed by a warranty. The only thing is that we feel we got short handed on the loan aspect based on what the salesman told us.

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Liz

July 15th, 2019

For instillation they showed up when they said they would they and did it, I believe, in one day. They took all of the pictures of the roof tiles before they started they took another set after they finished and got it up and running and approved by electric. Then they came out and fixed any ones that were broken. They did everything professionally and right away. There were just a couple little items that came up but they were right on top of it.

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Candice

July 15th, 2019

When they take money out of the account they'll only do it on a certain date which that doesn't coincide with my social security. So, I have to pay extra in order to write a check or call in my payments because they can't take it out on the dates I would like. So far everything has worked perfectly. It's pretty easy to turn on and get it going.

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Darlene

July 15th, 2019

They could have kept me better informed through the process. Since installing SunRun I've had no electric bill so I think they put in the right size system. The instillation process went fine and there were no issues.

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Andrew

July 15th, 2019

They seem like they actually want to help you out and answer your questions right away. The instillation process went pretty smooth. The installer was very courteous and professional. I would definitely refer SunRun.

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Stefanie

July 15th, 2019

I chose SunRun because they have a good reputation. The instillation precess was exceptional. Now that SunRun has been installed I have seen decreases our bill. I just highly recommend them.

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Carla

July 15th, 2019

The salesman was not pushy. What he was saying made sense and we had been looking to do this for a while. I felt like the instillation process went very well. I would recommend SunRun.

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