December 6th, 2023 | Kearney, NE
Jake was very helpful and understood the importance of my situation. I would recommend Jake 100%!!.
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November 29th, 2023 | San Francisco, CA
Alleviate impressively managed to settle my close to 43K debt for less than $300! Yes, you read that right $43,503 debt settled for $275. This remarkable settlement was NOT due to chronic medical condition or disability as some might speculate. It was achieved due to doubt in collectability based on current / income history, and available assets. Navigating the offer in compromise rules and qualifications is a very tedious process. Let me share some deeper insights into the process: Pros: The day you sign the agreement with Alleviate, they strategically file some paperwork to pause collection and direct IRS communication to client. Alleviate is now in the forefront. Alleviate pricing is very reasonable. They offer interest-free short-term financing as well as long-term options through creditors. I opted for the 6-month short-term plan, which worked well. The onboarding process was smooth and efficiently organized. A dedicated case worker, a case manager, and after an overall tax situation evaluation, I was represented by an enrolled agent to the IRS. Although the intermediary role of the case worker introduced some challenges, I understand Alleviate goal is to keep costs down. Nevertheless, this aspect could be streamlined for better efficiency. Will elaborate more in the section below. The professional guidance I received from a tax attorney, enrolled agent, and tax preparers was top-notch. Special thanks to Stephanie and Matt for their precise planning and thorough responses to my inquiries via email. Matt, as my enrolled agent, did an exceptional job representing my case to the IRS. Cons: You don't get to directly talk to the assigned enrolled agent unless you kind of force direct communication to expedite matters. Initially, the case worker assigned to me seemed to struggle with understanding and relaying accurate information, leading to numerous delays. After escalating the issue twice, the manager took over his/her role but even the manager seemed over-worked, further impacting the timeline. Recommendation: Enhanced training and oversight for case workers could significantly improve the client experience and save everybody's involved time. Overall: Based on the amazing result I received for my debt, I have little to complain about, and I see no rating other than 5 stars as fitting. Thank you!
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November 7th, 2023
Aleaviate tax helped me fast and we’re very reliable and got me through what I needed done. I would recommend them to anyone who needs help resolving issue with the irs.
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October 31st, 2023 | Sandy Hook, CT
Thank you Keon for helping me out and i'm grateful.
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October 27th, 2023 | West Covina, CA
Very happy with my experience. Easy to deal with.
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October 24th, 2023 | Flowery Branch, GA
Read great reviews on Alleviate tax and thought I would schedule a call to get more information, I spoke with Nick P, Macy H, Andrea L and now have been assigned Anthony P and everyone of them have provided great customer service with kindness and professionalism. I am excited with working with them and would have no problem recommending them for any of your tax needs.
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October 17th, 2023 | Oakland, CA
Alleviate tax, great customer service, Chanel M was great at helping get started, very patient kind & courteous young lady. I Know longer need to stress about my tax issues Im confident they will alleviate my tax issues.
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October 13th, 2023 | Lewiston, CA
Spencer K was very organized and professional and really did a great job and helping me out with my tax problem and got me started right away appreciate him 100% very professional and knows his job
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September 14th, 2023
Few weeks ago I came back to my place and check the mailbox guess what IRS letter s I did my search and find Alleviate tax I made a great decision I call and spoke whit Kevin M consultant and he explained to me how they work he make me fell through the final breath I recommend to give a try you may get you life back thks guys Kevin ones again GRACIAS
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August 28th, 2023 | Los Angeles, CA
I would like to thank Mr. Sam O. for being and having a personality of worth, listening and answering all questions, with patience ... a pleasure thank you with the blessing of God.
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August 27th, 2023 | Los Angeles, CA
Very informative and made it easy to understand. Customer service was friendly and helpful. Sam O and Shaun E were very professional, they did a great job explaining everything to me and they always have an answer when I call. I was not sure what to expect from tax resolution services but after going through their process I am very happy with the results and the resolution plan they set me up with to resolve my tax issue. Thank you!
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August 23rd, 2023 | Santa Ana, CA
Phil was fantastic. He brought me on for an investigation and he knew I was hard of hearing so he helped me every step of the way through email and text message. I would recommend Alleviate because they go above and beyond for their clients! I am excited to be working with them.
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August 23rd, 2023 | Chattanooga, TN
An Awesome Group of people that understand how to work with regular people like me and the IRS to accomplish everyone’s needs and goals. Alleviate Tax is the Best that you can get if you have any issues with Tax and the IRS
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July 17th, 2023 | Stone Mountain, GA
I spoke with a representative today and he made everything easy and efficient he was willing to assist me as much as his position would allow understanding how rough a time I've been having I'm really grateful for this service everything they offer is amazing
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June 26th, 2023
Good customer service very patient and understanding
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