August 2nd, 2023 | Forest City, NC
They keep me informed very easy to talk to They seem to really care
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August 1st, 2023 | Houston, TX
Overall Optima has helped to get the Tax returns in order. Was a little behind due to the IRS being on their "Recovery Mode" after the COVID.
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August 1st, 2023 | Union, NJ
They have been very helpful so far and very nice
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August 1st, 2023 | Los Angeles, CA
Very friendly people to work with. Customer service is top notch.
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July 26th, 2023 | Washington, DC
Customer service and the response from associates was impressive.
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July 25th, 2023 | Austin, TX
Very knowledgeable & return my calls promptly with the information I requested
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July 20th, 2023
So far I feel very fortunate and comfortable knowing that my tax returns are being figured out
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July 19th, 2023 | Claremore, OK
Very prompt and professional. They literally saved me thousands.
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July 19th, 2023 | New York, NY
It has been very easy to work with Optima! The process takes a little longer than I expected. I wish the Irs would see how I've lived in poverty all these years struggling, that's why I became behind on my tax debt. I'm still struggling and am scared of what my retirement will be! I wish the IRS would go after the big fish and help people like me! I feel with Optima on my side, everything will be ok! Thank you!
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July 19th, 2023 | San Marcos, CA
When the chips seem to be down the Optima Team steps up and is there for me. I appreciate them and what they do. Thanks so much. I would be lost without you.
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July 19th, 2023 | Dallas, TX
I like how they keep me updated with the overall process and have been able to answer all my questions.
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July 19th, 2023 | Madison, AL
Everything was simple and easy. Very informative
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July 19th, 2023
Very understandable customer service helped my case
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July 12th, 2023 | Cleveland, OH
Professionalism, politeness and patience.
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July 9th, 2023 | State College, PA
Communication level is good however I have not completed the process and therefore can't judge the degree of success at this point
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